Shipping policy
We can ship our products all over India. Note that there are restrictions on some products, and some products cannot be shipped to all destinations. All orders are shipped within 3-4 days of order placement.
In case multiple orders of goods and services are placed in one single transaction, Decave India will make all possible attempts to deliver them all in a single package. However, this might not be possible always due to some particularly different characteristics of all products. If you are placing multiple product orders in a single transaction, all the products will be delivere
Shipping Policy
At DECAVE INDIA, we are committed to delivering your orders safely and on time. Here's what you need to know about our shipping process:
Shipping Methods
We offer standard and expedited shipping options for all domestic orders within India. International shipping is available to select countries.
Processing Time
All orders are processed within 2-3 business days (excluding weekends and public holidays). You will receive a shipping confirmation email with tracking information once your order is dispatched.
Shipping Costs
Shipping costs are calculated based on your delivery location, package weight, and chosen shipping method. The exact shipping cost will be displayed at checkout before you complete your purchase.
Delivery Timeline
Standard Shipping: 5-10 business days from the order date
Expedited Shipping: 2-3 business days from the order date
International Shipping: 15-30 business days depending on destination country
Tracking Your Order
Once your order ships, we'll provide you with a tracking number via email. You can use this number to monitor your package's progress.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us immediately at decaveindia@gmail.com with photos of the damage or proof of delivery. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund.
Delivery Exceptions
Delivery delays may occur due to severe weather, natural disasters, or other unforeseen circumstances. We are not responsible for delays caused by factors beyond our control.
International Orders
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply in their country. We cannot be held liable for customs clearance delays.
Free Shipping
Qualifying orders may be eligible for free shipping. Eligibility is determined at checkout.
For additional information about shipping, please contact us at decaveindia@gmail.com
d to only one shipping address provided by you. For getting the goods delivered to separate shipping addresses, you will be required to place different and separate orders with specific delivery addresses.
Delivery Charges
Decave India provides free of cost delivery of all the products to your doorstep. No minimum order amount is required to be fulfilled to claim this.
Delivery Time
The duration of delivering the order is based on the product type. Decave India takes a window of 7 - 15 days for delivering the products pan India, 90% of all deliveries are made within 5 - 7 days of order placement.
We are committed to dispatching and delivering your order as early as possible, all products are shipped within 2 business days.
International orders have a timeline of 7-15 days for delivery.
Order Tracking:
To track the delivery of your order, you just need to visit the 'My Account' section and click the status option, next to your order. Or you can open the link in the email you receive just after placing the order.
Online tracking generally activates within 24 hours post-shipping.